Privacy Policy

At JournalPoint (the "Site," "we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit, use our services, or make a purchase from preciousmonograms.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as described. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on the Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources as detailed below. This information helps us communicate with you, fulfill orders, and improve our Services.

Information We Collect Directly from You

When you interact with our Site or Services, you may provide:

• Contact Details: Name, address, phone number, and email.
• Order Information: Name, billing address, shipping address, payment details, and email address.
• Account Information: Username, password, and security questions.
• Shopping Information: Items you view, add to your cart, or wishlist.
• Customer Support Information: Details included in your communications with us, such as messages sent through the Services.

Information We Collect through Cookies

We use cookies and similar technologies to collect data about your interactions with our Site ("Usage Data"). This may include device information, browser details, IP address, and network connection data.

Information from Third Parties

We may obtain information from:

• Service Providers: Companies supporting our Site and Services, such as Shopify and payment processors.
• Tracking Technologies: Third-party services collecting information for analytics and advertising purposes.

Any information obtained from third parties will be handled according to this Privacy Policy. We are not responsible for third-party policies or practices.

How We Use Your Personal Information

We use your personal information to:

• Provide Products and Services: Process payments, fulfill orders, manage accounts, and handle shipping and returns.
• Marketing and Advertising: Send promotional communications and tailor advertising.
• Security and Fraud Prevention: Detect and address fraudulent or illegal activities.
• Customer Communication: Offer support and enhance our Services.

Cookies

We use cookies to improve our Site and Services. You can adjust your browser settings to manage cookies, but this may affect your user experience.

How We Disclose Personal Information

We may share your information with:

• Service Providers: For functions like IT management, payment processing, and customer support.
• Business and Marketing Partners: For services and advertising.
• Affiliates: Within our corporate group.
• Legal and Business Transactions: In connection with mergers, compliance, or legal obligations.

We do not use or disclose sensitive personal information for profiling or targeted advertising without your explicit consent.

User-Generated Content

If you post reviews or other content publicly, it will be accessible by others. We do not control how this information is used or secured by others.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16 years of age. If you believe we have collected such information, please contact us to request its deletion.

Security and Retention of Your Information

We implement security measures but cannot guarantee complete security. We retain personal information based on its necessity for account maintenance, legal obligations, and business needs.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information, such as:

• Access: Request access to your information.
• Delete: Request deletion of your information.
• Correct: Request correction of inaccurate information.
• Portability: Request a copy of your information and transfer it to a third party.
• Opt-Out: Opt-out of the sale or sharing of your information, or targeted advertising.

To exercise these rights, please contact us using the details provided below.

Complaints

If you have concerns about how we handle your information, please contact us. You may also lodge a complaint with your local data protection authority if needed.

International Users

We may transfer and process your information outside your country, including the United States. If transferring from Europe, we use recognized transfer mechanisms to ensure adequate protection.

Contact

For questions or to exercise your rights, please email us at journalpoint.contact@gmail.com